FREQUENTLY ASKED QUESTIONS (FAQ) SDENGAGE
A web-based event management portal that targets event organizers and event attendees. SDEngage provide a centralized online platform for event management.

WHAT TYPES OF PAYMENT OPTIONS ARE AVAILABLE WITH SDENGAGE
SDEngage provide a wide variety of payment option. From credit card, online banking to E-wallet and S PAY GLOBAL.

WHO SHOULD I CONTACT IF I HAVE ANY OTHER INQUIRIES ON THE WEBSITE
You can email us directly at support@sdec.com.my .

HOW CAN I JOIN AN EVENT ON SDENGAGE?
You have to be registered on the Website or via Google, by Clicking “Login or Sign Up” in order to join an event advertised on SDEngage.

HOW TO CREATE EVENT ON SDENGAGE?
Log into your SDEngage account and click the Create event button. Enter the basic information, details, and ticket of your event, and you'll be ready to publish your event on SDEngage portal.

HOW DO I GET TICKETS AFTER PURCHASE?
You can view your tickets upon purchase at My Tickets under your Profile. You can download your purchased tickets and it bring for the event itself.

CAN SDENGAGE BE USED FOR VIRTUAL EVENT?
Yes. You can promote your virtual event and sell ticket on SDEngage. You can host your virtual event through Zoom, YouTube, Twitch, Dacast and Facebook.

DOES SDENGAGE ALLOW ME TO SCAN ATTENDEE'S TICKET?
Yes, you can scan attendee's ticket. You can check in attendee using the SDEngage employee portal by scanning the QR codes on their tickets with your smartphone. Attendees will appreciate the ability to check in without having to print tickets, and you'll be able to move them through the line more efficiently.

HOW DO I ASK FOR REFUNDS FOR EVENTS SDENGAGE?
You can directly contact the event organiser for refunds.